Testimonials

Virtual Assistant

What a great asset Ellice is to have on the team. Reliable and always willing to help. The best thing is she is a problem solver and takes initiative to get on with tasks in hand. Can’t recommend enough. Contracting Ellice has been great. There when you need help and not when not so busy. Weekly billing for hours is convenient and easy to track. No more PAYE returns and holidays to keep track of. Worth every penny. Never thought have an assistant could be this easy. Ellice works remotely and just gets on with the job. Completely trust work is done efficiently and done professionally. Ellice has contact with clients and this has all been done with a very high standard. Well recommended. Don’t hesitate. Ellice will be an asset to any organization. Works remotely which is great if you don’t have space and is only a text phone call or in my case, a video meeting away if need to discuss any issues that need to be clarified. You will not regret your decision.

Phil Sowman – Accord Brokers Insurance Ltd

In a very short space of time, Ellice was on top of all aspects of my client base and has had everything running smoothly and efficiently ever since. Ellice’s communication and organisational skills are excellent, at no time have I felt that there was any situation which she couldn’t deal with. Consequently, she has become an important part of my business. I had the confidence to go overseas for a month last year, knowing that Ellice was taking care of everything in my absence. Above all her business skills, I believe Ellice’s greatest asset to be her nature and personality. She is a very genuine, kind and honest person who is a pleasure to have around. In February 2019 I sold my client base. As part of this process, Ellice has helped me to communicate details of this with my clients and ensure a smooth hand-over to their new adviser. I would have no hesitation in recommending Ellice for any role and will continue to employ her skills where possible in my new role.

Terri Maguire – Insurance Broker

Ellice and her team offer a professional service with a can-do attitude. Nothing is too hard, and her friendly approach instantly makes people feel comfortable and supported. If you need administrative support I highly recommend Ellice from Your Personal Assistant.

Phil Robinson – Phil Robinson Insurance

Ellice Hansell has been working with me over the last few years. I have a very busy practice with over 2,000 clients. Ellice has a very pleasant and easy going nature and communicates well with clients. She also has excellent computer skills and has achieved every task I have given her. Ellice has the ability to look at a file and pick things up very quickly. Excellent phone manner and a genuine willingness to help. It has been a privilege and a pleasure working with Ellice. I will not hesitate to recommend Ellice for any position she applies for.

Grant Taylor – Grant Taylor Insurance

Elise and the Team at Your PA are fantastic! They helped me with a tight deadline, took the little information I could give them and gave me an outstanding outcome! So great that I am working with them more and giving myself some time back. Thanks so much.

Michael Anastasiadis – Bozinoff Mortgages and Insurances

I have been working with Ellice and her team at YPA for the last 3 years and they have provided me with a fantastic level of service over that time. As a small business owner, I needed part-time PA support and as I work from a home office, the YPA offering suited me perfectly. Ellice and the team were excellent communicators and were always very efficient and accurate in getting the work completed. This allowed me to grow my business through seeing more clients rather than being bogged down in admin work. If you are looking for remote PA support, then I highly recommend getting in touch with Ellice.

Guy Buchanan – Buchanan Financial Partners

We’ve used Ellice and the team for remote admin, arrears and insurance servicing support. What gave me all the confidence and peace of mind was knowing the experience the team has and therefore being able to pick up any tasks required and understanding what to do next. Ellice has a very good understanding of CRM’s and what pain points advisors have.

Willi Olsen – LifeCovered